1) No Signed Contract -
We are still able to work on a “gentlemen’s agreement” with no signed contract for the Lawn Season Season – April through November. We only service weekly lawn accounts. Bi-Weekly lawn services are not offered.
2) Scheduling -
You will have a regular scheduled day for service, and we will do our best to stay consistent for you. We do not schedule work on weekends – but we understand that inclement weather can make things difficult to stay on schedule – and therefore, we may have to work on Saturdays, too. We will do our best to take care of you under all circumstances.
Weather delays can make it very difficult on us. Please know that taking care of you (and staying on schedule) is a priority for us. We will do our very best to get to you on your scheduled day, but sometimes its not physically possible in inclement weather, which we cannot control. In the case of weather delays, we will need to do our best to get back on our normal schedule the following week – even if it’s just a few days between cuts. This is necessary to maintain quality and consistent service to all our valued clients.
Soaked and waterlogged lawns can also prevent us from mowing lawns. If your lawn is waterlogged, we might have to skip the yard that week. ***Also please have your lawn sprinklers turned off the day we service your lawn – and at least 12 hours prior to our visit***.
If grass is overgrown due to lack of maintenance, and we have to cut it more than once on a given service visit, we may need to charge for extra time and labor (usually at least 2-4 times the normal rate).
3) Payments -
We will keep your credit card on file and process your payment each week of service. We're happy to send a receipt/statement each week. You're welcome to pay in advance up front (by check or credit card), but it’s not required. We actually prefer customers to do a “pay as you go” set-up. It’s better this way, as there are no large bills at the end of the month.
There will be a $45 fee for NSF payments via check and a $15 fee for declined credit card transactions.
4) Confirmation -
Email Us at address listed below – that you read and agree to these Lawn Mowing Service Terms.